This Diploma is a unique amalgamation of the Diploma in Resilience Coaching and the Diploma in Wellness Coaching Skills.  By taking these two popular courses together, you save on study time and money.

I have gained new skills and a new career.  I feel the course has opened my eyes and allowed me to learn more about a subject that I am passionate about: namely how people tick and how to help them.  S.M.


This course is suitable for wellness professionals, wellbeing coaches, complementary therapists, fitness personnel, pregnancy professionals, nutritionists and nurses. It is also suitable for anyone without a healthcare background who wants to go into health, wellbeing and resilience coaching.

The course has undergone rigorous scrutiny to ensure it meets the criteria of each accrediting body and is equivalent to a QCF Level 5.

How you could use your qualification

You could use this learning with a PAYE job or enhance your skills for a new position.  You might start-up your own business or improve an existing business.  Giving this world of portfolio working, you could have a part-time position as an employee and be self-employed at the same time.

You could use what you learn on this course to: integrate into counselling, weave into a complementary therapy practice, enhance nursing skills, work with baby-boomers, move into corporate wellbeing, improve a long-term-condition management service, develop wellness programmes for health and wellbeing charities, specialise in wellness programmes e.g. pregnancy or positive aging, offer wellness coaching to NHS services, enhance fitness e.g personal training or weight management, work with parents/families, offer services to health clubs and spas, work with community organisations to improve the health and wellbeing of the community, develop a coaching service for young people or to enhance performance coaching.


The Diploma is taken over two years through blended learning which is a mixture of supported distance learning and supervised skills development.

  • Face-face supervised skills development: Face-to-face group workshops held monthly (Saturday) in Brighton, Sussex, UK where you can develop your coaching skills under expert supervision, meet fellow students, have coaching yourself and learn new techniques.  You need to attend at least one of these workshops and the rest you can choose.
  • Online supervised skills development:  Learn how to deliver remote coaching via online video calls under the supervision of an expert tutor.  There are two online workshops every month on a Saturday where you learn how to deliver remote coaching, receive coaching yourself, meet fellow students and discover new techniques. You need to attend at least one of these workshops and the rest you can choose.
  • Accreditation and credibility:

    – Accreditation from the National Council of Psychotherapists (NCP).

    – CPD recognition from the Complementary Medical Association (CMA) and the NCP.

    – Approved by the UK Health Coaches Association (UKHCA).

    – There is the opportunity to apply for full membership of the Association for Coaching (AC), NCP and CMA upon qualification depending on criteria fulfilment.

  • Online community:  Access to Wellness Professionals at Work Learning Hub on Facebook where you can access downloadable micro-learning, share resources, ask questions, share successes, ‘advertise’ for co-coaching partners or case study volunteers and gain access to cutting edge industry news.
  • Materials and resources provided: Course textbooks and learning materials.
  • Tutor support: Quick turnaround for queries and marking (one week) with support by email, phone and online.  You are constantly encouraged with quality feedback and challenge.
  • Marketing consultation: Included in the course fee is a 30-minute marketing consultation with Karan Hopper of Kameleon Marketing.
  • Business start-up coaching:  Included in the course fee is two hours of business start-up coaching.
  • Business start-up PDF: Included in the course fee is your PDF Business Start-up Kit including templates.
  • Coaching Resource Kit: Included in the course fee is a PDF containing a range of coaching templates to help you deliver best practice.
  • Access to discounted courses: As a student and then as a graduate with Wellness Professionals at Work, we would like to give you discounts on any future courses with us.
  • Access to discounted coaching: As a student and then as a graduate with Wellness Professionals at Work, we would like to give you discounts on personal and professional 1:1 coaching.
  • Study-buddy: As well as buddying up with your fellow students, you have the choice of working alongside a graduate from one of our coaching courses who will support, guide and encourage your learning journey.

The course has undergone rigorous scrutiny to ensure it meets the criteria of each accrediting body and is equivalent to a QCF Level 5.

Complementary Medical Association (CMA)

Wellness Professionals at Work is a recognized and authorized course provider of the Complementary Medical Association (CMA).   This course carries CPD points (one point for every hour of study or skills development). Following successful completion of the course, you are eligible for full membership.

National Council of Psychotherapists (NCP)

Wellness Professionals at Work is a training provider member of the NCP as well as being an accredited CPD centre.  The Integrated Diploma in Resilience and Wellness Coaching Skills will provide you with a professional qualification and is accredited by the National Council of Psychotherapists (NCP). The NCP is one of the longest established and prestigious societies of its type in the UK and enjoys an international reputation.  Student membership is included in your fee when you are accepted onto the Diploma and following successful completion of the course, you are eligible for full NCP membership.

Association for Coaching (AC)


Wellness Professionals at Work is an organizational and training provider member of the Association for Coaching (AC) and is committed to the ethical development of coaching as a profession.  The Diploma in Wellness Coaching Skills which is part of this integrated course has been accredited by the AC.  Following successful completion of the Diploma and the gaining of coaching hours, you are eligible to apply for membership of the Association which has international recognition.

Membership – ISMA UK

Upon successful completion of the Integrated Diploma in Resilience and Wellness Coaching, graduates can make application to become Associates of the International Stress Management Association (ISMA UK) subject to ISMA UK’s usual terms and conditions of membership.

UK Health Coaches (UKHCA)

UKHCA  is a non-profit organization dedicated to supporting the professional development and advancement of health coaches practising in the UK.  Wellness Professionals at Work is an approved health coach training school with UKHCA.  The Integrated Diploma in Resilience and Wellness Coaching Skills has been assessed by UKHCA as a full health coach training course and graduates will be accepted for UKHCA membership, subject to membership criteria being fulfilled.


Stage One:  Pre-Course Reading

Prior to your skills development, you will need to read the provided textbook (s).

Stage Two:  Supervised Skills Development and Supported Distance Learning

The supervised skills development and supported distance learning run concurrently.

Supervised skills development

You need to complete 50 hours of supervised skills development before you take on case studies.  You complete this through ten Saturday workshops held in Brighton, Sussex UK and/or online.

You can start your workshops at any time of the year and can book onto any workshop as long as there are places available.  You don’t have to attend consecutive workshops. You need to attend at least one face-to-face workshop and one online workshop – the rest you can choose.

Face-to-face Brighton workshops:  These run from 10 am – 4 pm on the following  dates:


13 April – 11 May – 8 June – 13 July – 14 September – 12 October – 9 November – 14 December


18 January – 8 February – 21 March – 18 April – 16 May – 20 June – 18 July – 19 September – 10 October – 14 November – 5 December

Online Saturday workshops:  These run from 9am – 5pm on the following dates:


  • June: 15 and 29
  • July: 6 and 20 July
  • September: 7 and 21
  • October: 5 and 19
  • November: 2 and 16 and 23 and 30
  • December: 7


  • January: 4 and 11 and 25
  • February: 1 and 15 and 22
  • March: 7 and 28 and 14
  • April: 4 and 25
  • May: 9 and 23 and 30
  • June: 6 and 13 and 27
  • July: 4 and 11 and 25
  • September: 5 and 12 and 26
  • October: 3 and 24 and 31
  • November: 7 and 21 and 28
  • December: 12 and 19

Supported distance learning

You can go at your own pace for distance learning with the full support of your tutor.  This is designed to give you the underpinning knowledge you need in order to practice resilience and wellness coaching. As well as the pre-course reading, additional books are provided. Based on this reading and your self-directed study, you complete assignments at your own pace. Completed work is passed onto your tutor for marking and comment and returned to you together with the next module.


What wellness is – The changing face of healthcare – Integrated healthcare – Conventional and complementary healthcare mindsets – Areas of life which contribute to wellness – Mindbody integration – Health coaching models – Stop Press!

Long-term-condition (LTC) self-management: diabetes, asthma, smoking cessation, obesity, cardiovascular disease, addiction, disability, pain, respiratory – Key issues when coaching clients with LTC – Preventative wellness coaching – Principles of health behaviour change

3-to-1 ratio of positive to negative – Leveraging challenges as opportunities  – Developing flexibility – Learning from experience – Making connections for your support  – Making connections to support others – Taking decisive actions – Looking for opportunities for self-discovery – Nurturing a positive view of yourself  – Maintaining a hopeful outlook – Taking care of yourself  – Being proactive – Heart stuff  – Humour – You’re a survivor not a victim – The ‘question thinking’ method of problem-solving

Psychoneuroimmunology timeline (PNI) – PNI and the immune-brain loop – Definitions of stress – Signs of stress – General Adaptation Syndrome – Positive and negative effects of stress – Acute and chronic stress – Human Function Curve model of stress – Other conditions which have the same symptoms as stress – Causes of stress – Who is at risk of stress – Change and stress – The brain’s response to acute stress – Stress effects on the immune system

Differences between coaching, counselling and mentoring – AC Coaching Competency Framework – AC Code of Ethics and Good Practice – How people learn – GROW Model – Other coaching models – Facilitating coaching sessions – Showing attention and interest – Using exploration skills – Showing understanding skills – Using action skills – Change management – Coaching management:  supervision, record keeping, confidentiality, insurance, data protection

Defining cognitive behavioural coaching – The 8-step process to using CBC in coaching – Step 1: Setting the Scene for CBC – Step 2: Problem Identification – Step 3: Goal Selection – Step 4: Choices & Consequences – Step 5: Exploration of Faulty Thinking – Step 6: Decision-Making & Action Planning – Step 7: Implementation – Step 8: Evaluation

Understanding motivation – Motivation theories – Cognitive theories – Recognising and working with low motivation – Motivational Interviewing

To understand the key principles of solution-focused coaching:  focus on solutions not problems, questioning, solution talk

Stages of change in managing behaviour – Emotional intelligence – Goal setting – Anger management – Nurturing yourself – Social support – Creativity

Meditation – PMR – Breathing – Biofeedback – Mindbody techniques – Journaling – Visualisation – Guided imagery

Good sleep – Smoking cessation – Fitness – Time management – Environmental stress – Work/life balance – Complementary therapies – Basic nutrition

The importance of managing change – Phases of change – Decision-making styles – Anxiety management – Key tips for change management – 3 steps for managing procrastination – Journaling through change – She Let Go

Action-planning – Goal setting – Avoiding procrastination – Introduction to solution-focused coaching – Creating a personal resilience development plan

Relationships – The Social Readjustment Rating Scale – Family stress – PTSD – Long-term-conditions – Managing anger, guilt and shame – Networking and support – Smoking – Time management – Managing study and exam stress

Statistics for UK work-related stress (HSE) – Triggers of work-related stress – Primary interventions – Secondary interventions – Tertiary interventions – HSE comments on work-related stress – HSE comments on bullying at work – Building the business case for managing stress in the workplace (CIPD and ISMA)

Values, right and self-esteem – The assertive person – Using CBC techniques to improve self-esteem – Defining self-esteem – Self acceptance – Defining confidence – Language of assertiveness – Values and rights – How to respond assertively – Relationship and communication skills  – Networking – Making meaningful connections with others – Giving and receiving kindness

Defining mindfulness – Physiological influence of mindfulness –  Mindfulness in daily living – The link between wellbeing and human spirituality – Personal Meaning Profile – Coping Schemas Inventory – The Wheel of Life – Labyrinths

Ways to deliver coaching:  face-to-face coaching (individual, group), remote coaching (Skype, Facetime, webcam, telephone, email, group, individual, webinars, teleseminars) and laser coaching – Information products

You are required to keep a learning journal throughout the course. This records your personal and professional learning experiences related to the Diploma.

Stage Three:  Case Studies

Following your supervised skills development, you need to complete fifty hours of case studies. You complete all case studies in your own time and location, under remote supervision from your tutor.

Stage Four:  CPD and Course Evaluation


Potentially, depending on your lifestyle and discipline, this course could be completed in just over a year.

  • Stage 1:  Pre-course reading which can be done in a week.
  • Stage 2:  For each module, there is reading plus one 1000 word assignment.  You could complete one assignment a week or fortnight.  For this stage you are required to attend supervised skills development workshops.  There is one Brighton workshop a month and at least two online workshops a month.  Stage 2 could be completed in 8 -10 months.
  • Stage 3:  This is 50 hours of case studies completed in your own time and location.  Case studies can run concurrently and could be completed within four months.
  • Stage 4:  This is the quick formality of CPD reflection and course evaluation.

You will be assessed: during your supervised skills development, via assignments, case studies and reflective learning journal.


Laurel Alexander and Jan Eaton are the tutors on this course.

Laurel, Director of Studies is the distance learning support tutor for your modules, learning journal and case studies as well as your facilitator on the online supervised skills development workshops.






Jan is your facilitator on the Brighton supervised skills development workshops.  You can meet Laurel and Jan at our Meet the Team page.


We are delighted to offer all Diploma students a free 30 minute marketing consultation with our marketing partner Kameleon Marketing. Kameleon Marketing offer affordable, flexible marketing services and consultancy for small businesses, sole traders and start-ups. For more information about Kameleon Marketing visit



I think the biggest asset of this course was your expertise Laurel.  Your experience, support and guidance were really helpful.  The option of having face-to face and online skills development was also really valuable in developing my skills.  Amandeep Cheema

I have gained new skills and a new career.  I feel the course has opened my eyes and allowed me to learn more about a subject that I am passionate about: namely how people tick and how to help them.  I have a lot about different disciplines and elements of resilience and wellness.  The mixture of distance learning and face-to-face sessions worked really well for me.  The master classes were hugely beneficial to me and I think that the amount that can be learnt within that group is enormous. Sophie Morris


You may like to purchase my latest publications Resilience Coaching Toolkit (certified by the CPD Certificate Service) published by Pavilion Publishing and Media available from Amazon




How to Incorporate Wellness Coaching into your Therapeutic Practice published by Jessica Kingsley available from Amazon


Your fee of £2799 includes:

  • CPD recognition from the Complementary Medical Association
  • accreditation and CPD recognition from the National Council of Psychotherapists
  • opportunity to apply for full membership (UKHCA, AC, NCP and CMA) upon criteria fulfilment
  • access to Wellness Professionals at Work Learning Hub on Facebook
  • study-buddies
  • course textbooks and learning materials
  • over 200 hours of distance learning tutor support
  • 50 hours of supervised skills development including face-to-face coaching and online coaching
  • two hour of business start-up coaching
  • 30 minutes of marketing consultation
  • occasional Wellness Professionals at Work members newsletter
  • 50 hours of supervised skills development
  • PDF business start-up resource
  • PDF coaching resource
  • discounts in courses and 1:1 coaching


By instalment

Pay an initial £549 upon enrolment plus fifteen standing order instalments of £150.

Up front with discount

You are welcome to pay up front and enjoy a 10% discount, making the fee £2519.

UK postal charges are included in the above costs. International postage will incur additional costs. Please email Laurel on for additional cost.

You can pay by bank transfer or online.


1          Send an email informing of your payment to and complete and return this enrolment form

2          Pay online here or contact Laurel to make a bank transfer arrangement