“The learning materials were excellent as was the usefulness of the assignments in relation to understanding course content and the quality of tutor feedback.”  Chloe Michaels, homeopath


The Integrated Certificate in Resilience and Wellness Coaching is suitable for anyone interested in health and wellbeing as well as qualified or near-qualified health and wellbeing professionals.  Please note this course is designed to provide the underpinning theory of resilience and wellness coaching and doesn’t include any skills development.   The course carries 1 CPD point for each hour of study and can be used as a stepping stone to further training.

How you could use your learning

You could use this learning with a PAYE job or enhance your skills for a new position.  You might start-up your own business or improve an existing business.  Giving this world of portfolio working, you could have a part-time position as an employee and be self-employed at the same time.

You could use what you learn on this course to: integrate into counselling, weave into a complementary therapy practice, enhance nursing skills, work with baby-boomers, move into corporate wellbeing, improve a long-term-condition management service, develop wellness programmes for health and wellbeing charities, specialise in wellness programmes e.g. pregnancy or positive aging, offer wellness coaching to NHS services, enhance fitness e.g personal training or weight management, work with parents/families, offer services to health clubs and spas, work with community organisations to improve the health and wellbeing of the community, develop a coaching service for young people or to enhance performance coaching.


The Integrated Certificate is taken over two years through supported distance learning.   You can complete the course quicker if you choose.  Features of distance learning include:

  • Flexibility: Start your course anytime and learn from anywhere.
  • Accreditation and credibility:

    – CPD accreditation from the National Council of Psychotherapists (NCP).

    – CPD recognition from the Complementary Medical Association (CMA).

    – – There is the opportunity to apply for full membership of the NCP and CMA upon qualification depending on criteria fulfilment.

  • Community:  Access to Wellness Professionals at Work Learning Hub on Facebook. Study-buddies are encouraged.
  • Materials and resources provided: Course textbooks and learning materials.
  • Tutor support: Quick turnaround for queries and marking (one week) with support by email, phone, post and online.  You are constantly encouraged with quality feedback and challenge.
Complementary Medical Association (CMA)

Wellness Professionals at Work is a recognized and authorized course provider of CMA.   This course carries CPD points (1 point for every hour of study or skills development). Following successful completion of the course, you are eligible for full membership.

National Council of Psychotherapists (NCP)

Wellness Professionals at work is an accredited CPD Centre with the NCP and each hour of this course provides one CPD point.  The NCP is one of the longest established and prestigious societies of its type in the UK and enjoys an international reputation and following successful completion, you are eligible for full NCP membership as long as you fulfil membership criteria.

Association for Coaching (AC)


Wellness Professionals at Work is an organizational and training provider member of the AC and is committed to the ethical development of coaching as a profession. Our coaching-related training is in line with the Association’s Code of Ethics and Good Practice. Upon successful completion of this course and subject to fulfilling AC criteria for membership, graduates can apply for membership of the AC.


What wellness is – The changing face of healthcare – Integrated healthcare – Conventional and complementary healthcare mindsets – Areas of life which contribute to wellness – Mindbody integration – Health coaching models – Stop Press!

Long-term-condition (LTC) self-management: diabetes, asthma, smoking cessation, obesity, cardiovascular disease, addiction, disability, pain, respiratory – Key issues when coaching clients with LTC – Preventative wellness coaching – Principles of health behaviour change

3-to-1 ratio of positive to negative – Leveraging challenges as opportunities  – Developing flexibility – Learning from experience – Making connections for your support  – Making connections to support others – Taking decisive actions – Looking for opportunities for self-discovery – Nurturing a positive view of yourself  – Maintaining a hopeful outlook – Taking care of yourself  – Being proactive – Heart stuff  – Humour – You’re a survivor not a victim – The ‘question thinking’ method of problem-solving

Psychoneuroimmunology timeline (PNI) – PNI and the immune-brain loop – Definitions of stress – Signs of stress – General Adaptation Syndrome – Positive and negative effects of stress – Acute and chronic stress – Human Function Curve model of stress – Other conditions which have the same symptoms as stress – Causes of stress – Who is at risk of stress – Change and stress – The brain’s response to acute stress – Stress effects on the immune system

Differences between coaching, counselling and mentoring – AC Coaching Competency Framework – AC Code of Ethics and Good Practice – How people learn – GROW Model – Other coaching models – Facilitating coaching sessions – Showing attention and interest – Using exploration skills – Showing understanding skills – Using action skills – Change management – Coaching management:  supervision, record keeping, confidentiality, insurance, data protection


Defining cognitive behavioural coaching – The 8-step process to using CBC in coaching – Step 1: Setting the Scene for CBC – Step 2: Problem Identification – Step 3: Goal Selection – Step 4: Choices & Consequences – Step 5: Exploration of Faulty Thinking – Step 6: Decision-Making & Action Planning – Step 7: Implementation – Step 8: Evaluation


Understanding motivation – Motivation theories – Cognitive theories – Recognising and working with low motivation – Motivational Interviewing


To understand the key principles of solution-focused coaching:  focus on solutions not problems, questioning, solution talk


Stages of change in managing behaviour – Emotional intelligence – Goal setting – Anger management – Nurturing yourself – Social support – Creativity


Meditation – PMR – Breathing – Biofeedback – Mindbody techniques – Journaling – Visualisation – Guided imagery


Good sleep – Smoking cessation – Fitness – Time management – Environmental stress – Work/life balance – Complementary therapies – Basic nutrition


The importance of managing change – Phases of change – Decision-making styles – Anxiety management – Key tips for change management – 3 steps for managing procrastination – Journaling through change – She Let Go


Action-planning – Goal setting – Avoiding procrastination – Introduction to solution-focused coaching – Creating a personal resilience development plan

Relationships – The Social Readjustment Rating Scale – Family stress – PTSD – Long-term-conditions – Managing anger, guilt and shame – Networking and support – Smoking – Time management – Managing study and exam stress

Statistics for UK work-related stress (HSE) – Triggers of work-related stress – Primary interventions – Secondary interventions – Tertiary interventions – HSE comments on work-related stress – HSE comments on bullying at work – Building the business case for managing stress in the workplace (CIPD and ISMA)

Values, right and self-esteem – The assertive person – Using CBC techniques to improve self-esteem – Defining self-esteem – Self acceptance – Defining confidence – Language of assertiveness – Values and rights – How to respond assertively – Relationship and communication skills  – Networking – Making meaningful connections with others – Giving and receiving kindness

Defining mindfulness – Physiological influence of mindfulness –  Mindfulness in daily living – The link between wellbeing and human spirituality – Personal Meaning Profile – Coping Schemas Inventory – The Wheel of Life – Labyrinths

Ways to deliver coaching:  face-to-face coaching (individual, group), remote coaching (Skype, Facetime, webcam, telephone, email, group, individual, webinars, teleseminars) and laser coaching – Information products


Each module has guided reading plus a 1000 word assignment.

Jan Eaton is your tutor for this course.

You can meet Jan at our Meet the Team page.

UPGRADE:  After successful completion of this course, you can upgrade to the Integrated Diploma in Resilience and Wellness Coaching.  The fee for the upgrade is the Integrated Diploma minus the cost of the Certificate.


An excellent course!  This learning has been amazing and I have changed so much as a person and gained self-awareness, assertiveness and learned mechanisms to raise self-esteem.  Thanks so much for everything. Michelle 

An excellent foundation of what coaching is, how it is delivered and what possible solutions can be offered to clients for a range of different situations.  Juliet Forsyth-Farrelly


Your fee of £899 includes:

  • CPD recognition from the Complementary Medical Association
  • CPD recognition from the National Council of Psychotherapists
  • opportunity to apply for full membership (AC, NCP and CMA) upon criteria fulfilment
  • access to Wellness Professionals at Work Learning Hub on Facebook
  • study-buddies
  • course textbooks and learning materials
  • tutor support by email, phone, post and online
  • occasional Wellness Professionals at Work members newsletter

UK postal charges are included in the above costs. International postage will incur additional costs. Please email Laurel on info@laurelalexander.co.uk for additional cost.

You can pay by bank transfer or online.


Payment options:

  • Pay in FULL in advance with 10% – just £809.
  • Pay an initial £299 upon enrolment plus six standing order instalments of £100.


1           Send an email informing of your payment to info@laurelalexander.co.uk and complete and return this enrolment form.

2          Pay online here or contact Laurel to make a bank transfer arrangement