“I have gained improved academic confidence as a result of this course as well as increased self-esteem and lots of tools and techniques to use in my healthcare practice.” S.E.
Resilience is your ability to adapt and bounce back when things don’t go as planned.
As a resilience coach, you form partnerships with clients to optimize health and well-being through developing and sustaining positive mindsets. You help your clients enhance their self-motivation and self-regulation and assist to lever strengths, navigate the journey of change, and build psychological resources.
Laurel Alexander, your tutor for this course is the author of the Resilience Coaching Toolkit (certified by the CPD Certification Service and published by Pavilion Publishing and Media).
WHO THE COURSE IS FOR
This course is suitable for public and private sector health and wellbeing professionals and anyone whose work employs helping skills or who wants to go into resilience coaching and would like to be trained to the equivalent of QCF Level 5.
Professionals who have studied with us include: GPs, counsellors, complementary therapists, army officers, HR professionals, nurses (diabetic, theatre, hospice, general), coaches, advocacy management, occupational therapists, nutritionists, paediatricians, medical physiotherapists, police officers, personal trainers, mental health workers, day centre management, adult social care workers, community service management, health care support workers, teachers and rehab workers.
How you could use this qualification
You could use this learning with a PAYE job or enhance your skills for a new position. You might start-up your own business or improve an existing business. Giving this world of portfolio working, you could have a part-time position as an employee and be self-employed at the same time.
You could use what you learn on this course to: integrate into counselling, weave into a complementary therapy practice, enhance nursing skills, develop a business or leadership coaching practice, move into corporate resilience and wellbeing, improve a long-term-condition management service, develop resilience programmes for health and wellbeing charities, offer resilience coaching to NHS services, work with parents/families, develop a coaching service for young people, to enhance performance coaching, offer services to health clubs and spas or work with community organisations to improve the health and wellbeing of the community.
This course has been one of the most important life journey’s I have undertaken. While I realise that this is just the beginning of my coaching journey and there is still so much for me to learn, I have emerged confident as a coach partly because I’ve also emerged more confident in living my own life. Sam Bond, advocacy services manager
HOW THE COURSE IS DELIVERED
You can take up to two years to complete this course which is delivered through blended learning (a mixture of supported distance learning and supervised skills development).
FEATURES OF THE DIPLOMA IN RESILIENCE COACHING
The course has undergone rigorous scrutiny to ensure it meets the criteria of each accrediting body and is equivalent to a QCF Level 5.
Complementary Medical Association (CMA)
Wellness Professionals at Work is a recognized and authorized course provider of the Complementary Medical Association (CMA). This course carries CPD points (one point for every hour of study or skills development). Following successful completion of the course, you are eligible for full membership.
National Council of Psychotherapists (NCP)
Wellness Professionals at Work is a training provider member of the NCP as well as being an accredited CPD centre. The Diploma in Resilience Coaching will provide you with a professional qualification and is accredited by the National Council of Psychotherapists (NCP). The NCP is one of the longest established and prestigious societies of its type in the UK and enjoys an international reputation. Student membership is included in your fee when you are accepted onto the Diploma and following successful completion of the course, you are eligible for full NCP membership.
Association for Coaching (AC)
Wellness Professionals at Work is an organizational and training provider member of the AC and is committed to the ethical development of coaching as a profession. Our coaching-related training is in line with the Association’s Code of Ethics and Good Practice. Upon successful completion of this course and subject to fulfilling AC criteria for membership graduates can apply for membership of the AC.
Membership – ISMA
Upon successful completion of the Diploma in Resilience Coaching, graduates can make application to become Associates of the International Stress Management Association (ISMA UK) subject to ISMA UKs usual terms and conditions of membership.
UK Health Coaches Association (UKHCA)
UKHCA is a non-profit organization dedicated to supporting the professional development and advancement of health coaches practising in the UK. Wellness Professionals at Work is an approved health coach training school with UKHCA. The Diploma in Resilience Coaching Skills has been assessed by UKHCA as a full health coach training course and graduates will be accepted for UKHCA membership, subject to membership criteria being fulfilled.
Stage One: Supervised Skills Development and Supported Distance Learning
Supervised skills development
You need to complete 40 hours of supervised skills development before you take on case studies. You complete this through eight Saturday workshops held online.
You can start your workshops at any time of the year and can book onto any workshop as long as there are places available. You don’t have to attend consecutive workshops.
Tip: If you can read The Coaching Manual by Julie Starr (available from Amazon) before you start your supervised skills development workshops, this would be very helpful to provide you with an overview of coaching skills.
Online Saturday workshops: These run from 9am – 5pm on the following 2020 dates:
- March: 21 and 28
- April: 4, 11, 18 and 25
- May: 2, 9, 16, 17, 23 and 30
- June: 6, 13, 20, 27
- July: 4, 11, 18, 25
- September: 5, 12, 19, 26
- October: 3, 10, 24, 31
- November: 7, 14, 21, 28
- December: 5, 12, 19
Additional dates may be added
Supported distance learning
You can go at your own pace for distance learning with the full support of your tutor. This is designed to give you the underpinning knowledge you need in order to practice resilience coaching. As well as the pre-course reading, additional textbooks are provided. Based on this reading and your self-directed study, you complete assignments at your own pace. Completed work is passed onto your tutor for marking and comment and returned to you together with the next module.
Differences between coaching, counselling and mentoring – AC Coaching Competency Framework – AC Code of Ethics and Good Practice – How people learn – GROW Model – Other coaching models – Facilitating coaching sessions – Showing attention and interest – Using exploration skills – Showing understanding skills – Using action skills – Change management – Coaching management: supervision, record keeping, confidentiality, insurance, data protection
Defining cognitive behavioural coaching – The 8-step process to using CBC in coaching – Step 1: Setting the Scene for CBC – Step 2: Problem Identification – Step 3: Goal Selection – Step 4: Choices & Consequences – Step 5: Exploration of Faulty Thinking – Step 6: Decision-Making & Action Planning – Step 7: Implementation – Step 8: Evaluation
3-to-1 ratio of positive to negative – Leveraging challenges as opportunities – Developing flexibility – Learning from experience – Making connections for your support – Making connections to support others – Taking decisive actions – Looking for opportunities for self-discovery – Nurturing a positive view of yourself – Maintaining a hopeful outlook – Taking care of yourself – Being proactive – Heart stuff – Humour – You’re a survivor not a victim – The ‘question thinking’ method of problem-solving
Psychoneuroimmunology timeline (PNI) – PNI and the immune-brain loop – Definitions of stress – Signs of stress – General Adaptation Syndrome – Positive and negative effects of stress – Acute and chronic stress – Human Function Curve model of stress – Other conditions which have the same symptoms as stress – Causes of stress – Who is at risk of stress – Change and stress – The brain’s response to acute stress – Stress effects on the immune system
Stages of change in managing behaviour – Emotional intelligence – Exposure Therapy – Goal setting – Conflict management – Nurturing yourself – Social support – Creativity
Meditation – PMR – Breathing – Biofeedback – Mindbody techniques – Journaling – Visualisation – Guided imagery
Time management – Environmental resilience – Sleep – Exercise/activity – Smoking cessation – Complementary therapies – Nutrition and diet – Talking therapies – Creating and implementing a health and wellbeing programme
Defining self-esteem – Self acceptance – Defining confidence – Language of assertiveness – Values and rights – How to respond assertively – relationship and communication skills – networking – making meaningful connections with others –giving and receiving kindness
Defining mindfulness – Physiological influence of mindfulness – Mindfulness in daily living – The link between wellbeing and human spirituality – Personal Meaning Profile – Coping Schemas Inventory – Making each day meaningful
Anxiety management – Managing challenge – Personal control – Temporary V permanent
Problem-solving – goal setting – Action planning – Creating a resilience development plan
Chronic illness e.g. diabetes – Stress-related health conditions e.g. high blood pressure – Emotional problems – relationship issues – Major life changes e.g. bereavement – Family stress e.g. parenting or caregiving – Social issues e.g. environment, low income, isolation, discrimination, or sexual orientation – Post-traumatic stress after facing a life-threatening or traumatic event – Divorce or separation – Change in financial state – Changes in personal habits e.g. stopping smoking – Experiencing prejudice or discrimination – Lack of friends or support – time pressures – Moving home – Difficulties with neighbours – Living with someone with an alcohol, drug problem or other addiction – Studying
Redundancy – Work-life balance – Lack of control regarding work roles – Lack of support – Difficult colleagues – Unrealistic deadlines and expectations – Technology overload – Unmanageable workloads – Lack of involvement in decision-making – Lack of influence over performance targets – Lack of time – Aggressive management style – Lack of support from others – Isolation at work – Aversive behaviour e.g. bullying and harassment – Lack of understanding and leadership – Others not pulling their weight – Others take credit for personal achievements – Job insecurity – Long hours – Unsocial hours – Excessive travel – Work interfering with home/personal life – Inadequate training/resources to do the job – Primary interventions – Secondary interventions – Tertiary interventions
You are required to keep a learning journal throughout the course. This records your personal and professional learning experiences related to the Diploma.
Stage Two: Case Studies
Following your supervised skills development, you need to complete fifty hours of case studies. You complete all case studies in your own time and location, under remote supervision from your tutor.
Stage Three: CPD and Course Evaluation
*** HOW TO FAST-TRACK THIS QUALIFICATION ***
Potentially, depending on your lifestyle and discipline, this course could be completed in just over a year.
- Stage 1: For each module, there is reading plus one 1000 word assignment. You could complete one assignment a week or fortnight. For this stage you are required to attend supervised skills development workshops. There are several online workshops a month. Stage 2 could be completed in 10-12 months.
- Stage 2: This is 50 hours of case studies completed in your own time and location. Case studies can run concurrently and could be completed within four months.
- Stage 3: This is the quick formality of CPD reflection and course evaluation.
You will be assessed: during your supervised skills development, via assignments, case studies and reflective learning journal.
Laurel Alexander and Jan Eaton are the tutors on this course.
Laurel, Director of Studies is the distance learning support tutor for your modules, learning journal and case studies as well as your facilitator on the online supervised skills development workshops.
Jan is your facilitator on the Brighton supervised skills development workshops. You can meet Laurel and Jan at our Meet the Team page.
FREE 30 MINUTE MARKETING CONSULTATION
We are delighted to offer all Diploma students a free 30 minute marketing consultation with our marketing partner Kameleon Marketing. Kameleon Marketing offer affordable, flexible marketing services and consultancy for small businesses, sole traders and start-ups. For more information about Kameleon Marketing visit www.kameleon-marketing.com.
WHAT THE STUDENTS SAY
Here’s what some of our Diploma Students have said:
This course is the best thing I have ever done. It covers such a wide range of topics. Each building on the previous one. It’s a real opportunity to develop and build a worthwhile career. The assignments and reading really helps to understand and broaden knowledge of the topics. Clair, employee engagement specialist
I have gained improved academic confidence as a result of this course as well as increased self-esteem and lots of tools and techniques to use in my healthcare practice. I have also gained a good understanding of the stress management process and made huge strides in my own personal development and self-healing as well as gained a clearer picture of what I want to my future to be. E.
The intense personal learning and development has been profound. Clair
It has been a truly holistic learning experience for me that I would recommend to anyone else. I have learned so much from a great tutor. S.B. medical dispenser and freelance masseuse
I have been able to pull together strands of what I already do into something more formal, comprehensive and cohesive. Z. 39, reflexologist
I cannot express in words what an amazing experience this course has been and what an inspiration you are as a teacher and therapist. Sam, IT management and Reiki Master/Teacher
This course has changed my ability to deal with myself and the situations I find myself in. I have learnt to step back and look at what’s going on objectively and to think of outcome solutions rather than be embroiled in my emotional responses. B.
Thank you for all your encouragement, understanding, patience and knowledge!! Elaine, chiropodist and reflexologist
I am delighted with how this course has panned out. The blended learning approach means I am in control of my learning and can fit my studies in perfectly around my busy life without feeling too much pressure. This makes the studying really enjoyable and I have plenty of time to take it all in. I have found the course material fascinating and the one-to-one tutorials with Laurel have been invaluable. The combination of theory and practical work has been a perfect balance and I would thoroughly recommend this course. Suzanne
It was a pleasure learning from Laurel who is a great tutor and coach. Her style is unique and she is extremely patient. One can see that she is passionate and really gives 100% of herself in this course. She helped me complete the course in a very short period of time and I am very grateful. Sofia Souiri
Your fee of £2199 includes:
Pay an initial £399 upon enrolment plus twelve standing order instalments of £150.
Up front with discount
You are welcome to pay up front and enjoy a 10% discount, making the fee £1979.
You can pay by bank transfer or online.
Use this currency convertor for the investment in your national currency.